FAQs
Answers to Common Towing Questions
Got a question? You’re not the first person to ask. We’ve put together answers to some of the questions we hear most often to help you know what to expect when you call Bugs Towing.
If you have a question we didn’t answer, call Bugs Towing at (719) 640-2416.
General Towing Questions
Yes. Bugs Towing is available 24 hours a day, 7 days a week, for towing and roadside assistance throughout Colorado Springs and the surrounding Pikes Peak region. Breakdowns and accidents don't always happen during business hours, so you can call us whenever you need help.
There isn't one set price for every tow. The cost depends on the type of vehicle, where it is located, how far it needs to go, and the type of towing or recovery needed. Give us a call with the details and we'll let you know what to expect.
That depends on where you are, traffic, weather, and how busy our trucks are when you call. With 18+ trucks ready to go, we're equipped to respond throughout Colorado Springs and the surrounding area. Give us your location and we'll give you the best estimate we can.
The most important thing is to tell us where your vehicle is and what happened. We'll also need to know what type of vehicle you have and where you need it to go if you already know. If the vehicle is stuck, damaged, or somewhere difficult to access, let us know that too.
Yes. A vehicle that won't start is one of the most common reasons people call a towing company. If you're not sure if you need a tow or roadside assistance, just tell us what's going on and we'll help you figure out the next step.
In many situations, yes. A family member, friend, employee, or someone else may be able to arrange the tow. Just make sure the person calling has the vehicle information, location, and any other details we'll need.
We can take your vehicle to a repair shop, dealership, home, storage location, or another destination that works for your situation. Let us know where you need it to go when you call so we can make the proper arrangements.
If you can safely move your vehicle out of traffic, do so and turn on your hazard lights. Stay in a safe location while you wait. If you're in a dangerous spot or your vehicle is blocking traffic, tell us when you call so our driver knows what to expect.
Roadside Assistance FAQs
Yes. Bugs Towing provides roadside assistance throughout Colorado Springs and the surrounding Pikes Peak region. We can help with common roadside problems such as dead batteries, flat tires, vehicle lockouts, and fuel delivery.
It depends on what's wrong with your vehicle. If the problem can be handled where you're sitting, roadside assistance may be all you need. If your vehicle can't safely continue, you'll likely need a tow. Give us a call and tell us what's happening and we'll help you figure it out.
Yes. If your vehicle won't start because of a dead battery, call Bugs Towing. We can help determine if a jump start will get you going or if the vehicle needs to be towed.
Yes. If you have a flat and don't have a spare, can't safely change it, or need help getting your vehicle to a repair shop, give us a call. We'll help you figure out the best option.
Yes. Vehicle lockouts are a common roadside problem, and our team can help. Give us your location and let us know you've been locked out so we can get the right help headed your way.
Yes. Running out of fuel is an easy fix. Give Bugs Towing a call with your location and we'll help get fuel to you.
Junk Car FAQs
Auto salvage yards are an alternative for selling used junk cars, however, there is a downside… salvage yards tend to underprice vehicles to maximize their earnings. We want to give you the best price possible when selling your battle-worn vehicle. On top of that, with a salvage yard, you have to get the vehicle to their location adding expenses that will cut away at your junk car price. We are a local tow company on-top of a used car purchaser. This means we remove the car for you which will save your hard earned cash for your clunker.
Great question! The typical price at junkyards is about $150 per ton. The typical weight of a junk car puts the math at about $300, but keep in mind that if a car has parts that can be reused, then a car can be worth much more than that. Every circumstance is different, so it is worth taking the time to let us know about your car as best as possible. This will ensure the top dollar for your junk car.
Typically, if you have lost the title but can prove ownership of the vehicle, there is still a chance we can buy and remove your junk car. Items such as an old registration can help in the process. Abandoned vehicles, unfortunately, cannot be sold or removed at this time. We are happy to help with the process. Just give us a call and we will help you if this circumstance applies to you.
You will want to get a payoff quote from your lender so you know exactly what is owed. Your title will need to be free and clear before you can sell it. You will want to pay off the loan of the car in a single attempt so we can legally purchase the car. This can delay the sale and removal of your junker but is entirely possible depending on your circumstances.
Yes! One of the benefits of selling your junk car to a local towing company is that you don't have to figure out how to get a vehicle that doesn't run to the buyer. Give us the vehicle's location and some information about the car and we'll help arrange the removal.
Abandoned vehicles can be more complicated because ownership and authorization have to be established before a vehicle can be sold or removed. If you have an abandoned vehicle situation, give us a call and we'll let you know what information or documentation may be needed.
Questions About Our Towing Services
Yes. Bugs Towing works with businesses, dealerships, property managers, fleets, and other commercial customers. We can handle everyday vehicle towing as well as larger commercial and heavy-duty vehicles.
Commercial property towing starts with an employee of the business identifying a vehicle that is not authorized to remain on the property. We can tow any vehicle for any reason with no wait necessary if requested by the commercial property.
A tow request needs to come from someone who has the authority to request the vehicle's removal for that property. This may be a property owner, property manager, or another authorized representative.
Yes. Bugs Towing works with apartment communities, HOAs, residential properties, and commercial properties to help manage parking and authorized vehicle removal. We can work with your team to establish a towing and parking enforcement program that fits your property.
Yes. We work with businesses and fleet operators that need reliable towing support for their vehicles. Our trucks and equipment can handle everything from standard commercial vehicles to heavy-duty equipment, depending on the situation.
Yes. Bugs Towing provides long-distance towing and vehicle transport throughout Colorado. If you need to move a vehicle outside the Colorado Springs area, give us the pickup location, destination, and vehicle information and we'll help you figure out the best way to get it there.
Yes. Bugs Towing provides heavy-duty towing for RVs, buses, tractor-trailers, box trucks, commercial trucks, and other large vehicles. Tell us what needs to be moved and we'll determine what equipment is needed for the job.
Yes. Bugs Towing provides 24/7 accident recovery, assistance, and towing throughout Colorado Springs and the surrounding Pikes Peak region. If you've been involved in an accident, call us with your location and tell us what happened. We'll help determine what type of recovery or towing you need.
Yes. Bugs Towing serves communities throughout the Pikes Peak region and provides long-distance towing and vehicle transport throughout Colorado. If you don't see your community listed on our service area page, give us a call anyway. We'll let you know if we can help.
